Frequently Asked Questions

WHAT SEPARATES STEP ABOVE DETAILING FROM THE OTHER AUTO DETAILERS?

When Step Above details your cars, you can expect showroom-quality results with personal, professional service and the highest quality materials. Our chamois, wash mitts, and microfiber drying towels are always freshly washed to ensure that your car’s paint surfaces are safe from scratches. All products and chemicals are industry-leading brands, which cost more and perform better.

WHERE CAN YOU DETAIL AND HOW LONG DOES IT TAKE?

Our mobile detailing operation is fully self-contained, with electricity and spotless deionized water. We come to your home, apartment, or office provided your property manager approves our visit in advance. Homes with garages or shaded areas are preferable but not mandatory. A typical detailing averages about 3-4 hours, though times vary depending on the size and condition of the car.

MY LOCAL CAR WASH OFFERS DETAILING FOR MUCH LESS THAN MOST MOBILE DETAILERS. WHAT IS THE DIFFERENCE?

The term “detailing” is often misused by the industry. A true detailing, like Step Above’s Detailing, includes meticulous cleaning, professional swirl-free polishing, and the protection of car surfaces. Many car washes simply cover up interior dirt with greasy, solvent-based dressings. These dressings actually traps dirt, and the solvents in them can actually damage surfaces. Inexperienced car wash employees often improperly use high-speed buffers on paint. Not only does this cause ugly wax swirls over deeply embedded dirt, it also damages your car’s finish.